Borrower Information
Borrowing Items
Present your MLN library card to borrow items from the Robbins Library, Fox Branch Library or from any other MLN library. Items not available from within the Minuteman Library Network may be requested from the library through Interlibrary Loan.
Returns
You may return any Minuteman Library Network material to either the Robbins or Fox Libraries. Our book and audiovisual drops are open 24 hours a day, 7 days a week. The drops at the Robbins Library are located in the rear of the side parking lot on the sidewalk next to the building.
How to Get a Library Card
To obtain a library card at the Robbins or Fox Libraries, please bring identification with your name and current address. Please remember to bring your library card with you when you visit. Library accounts are confidential. Thus we cannot discuss details of your account over the telephone or share that information with members of your family.
Acceptable ID: Drivers license, utility bill, lease, mortgage papers, checkbook (with address on it), business mail (not a personal letter), or mail that has been forwarded by the Post Office with the P.O. yellow change of address sticker on it.
PIN (Personal Identification Number)
A PIN allows you to access your account to determine what items are currently charged out, renew items, check for fines owed, and review your reserve list. Applying for a PIN is quick and easy and can be done in person at the Circulation Desk or through the My Account feature of the Minuteman home page.
How To Get A Pin
You will need to obtain a PIN to view your library record, renew items or place requests in the online catalog. You can get a PIN in either of two ways from The Minuteman Library Network Home Page page,
Either:
1. Click on the My Account link under the Minuteman Catalog button on the home page. You will see a screen asking for your library card number and PIN. The card number should be entered without spaces. After you put in your PIN, you will get another screen asking you to confirm it twice. The PIN can be from four to twenty digits long and can contain letters, numbers or a combination.
2. When using the online catalog, once you have identified an item that you would like to reserve, click on the blue "Request" button. You will then get the library card and PIN screen, and again, a second screen to confirm the PIN that you entered. You will need the PIN to place future reserves as well as to renew books online or view your account information. You should make the PIN something memorable to you, since the library does not have a record of it once it is entered. The record is encrypted for security purposes. If you do forget your PIN, you will need to come to the library to have the old one deleted and start over with a new one.
For Loan Periods check the Circulation Policy Page
Renewals
You may renew most materials once unless another library user has requested the item.
You may renew:
Online At http://www.mln.lib.ma.us/catalog/faq_account.htm#ma6 using your PIN
By Phone: Robbins Library 781-316-3200 X2 Or Fox Library 781-316-3198
Please have your library card number handy. Because we are such a busy library, there may be times when you will need to call back or leave a message with your card # and request.
By Catalog: using your Personal Identification Number
In Person: at either library.
No renewals on Pimsleur tapes.
Reserves
You are welcome to reserve library materials in person, by phone (781-316-3233), or through the online catalog. When the items you request come in, we will notify you by telephone or email; you will be notified most quickly by email. If you would like to receive email notification, please ask the next time you are at the Circulation Desk. There is a $.30 processing charge for reserves.
Overdue Fines
(See Existing Chart From Circulation Policies)
Lost Material
You will be assessed the replacement price listed in the item record for lost or seriously damaged material.
Lost Library Card
Lost library cards should be reported immediately. You are responsible for all materials borrowed on your card until you report it lost or stolen. You must have identification to receive a replacement card at a cost of $1.00.